Archives of Archive

Collective Sense-Making

Executive Summary Cognitive Edge has developed an emergent, bottom up methodology to allow and empower organizations to “diagnose and treat [themselves]” in terms of the knowledge management needs. A scalable workshop model is used where narratives are gathered in advance and teams are then asked to execute a series of exercises to accomplish the following: […]

Museum Executive Program Digital Evolution

An Introduction to MEP The Museum Executive Program (MEP) through the prestigious Getty Leadership Institute is a unique intensive designed to enhance the leadership of experienced museum professionals and strengthen institutional capabilities. Through this program, we have devised several learning objectives for the participants to accomplish in order to reach a goal of agile, effective, […]

Lean Startup for the MLI Digital Experience

Introduction The Museum Leadership Institute is a globally recognized leadership program presented by The Getty Leadership Institute. The MLI is delivered as a three-week intensive residence in collaboration with Claremont Graduate University, and prepares creative leaders for the next step in managing a museum organization. In this installment of the trending series, we examine how […]

The Evolution of Mobile Web

Early attempts to provide a mobile Internet experience in the 1990s were hampered by low processing power of feature phones. In 1997, the Wireless Application Protocol (WAP) Forum released WAP 1.0 — a specification outlining standard information access directives for mobile devices. However, instead of uniting mobile carriers worldwide as intended, WAP 1.0 served as […]

The Theory of the Business: e-Government in San Francisco

Assumptions The goal of e-government is to make access to public services easier for local citizens. This ranges from having official forms and phone numbers available online, to publishing real-time status for mass transit, public parking and government spending. As Castro et. al. (2008) note, while there is no one-size-fits-all solution for every community, each […]

e-Government in San Francisco

Authors: Musangi Muthui and Patrick Ward  Experts in the past have called California ungovernable (Economist, 2009). However, the promise of Gov 2.0 seeks to provide citizens with tools that empower them to interact, influence and even change the way politics is done. Whether through video conferencing to connect city staff and residents who need help, […]

Mobile Commerce

Overview In 2006, 73 percent of Americans reported cell phone ownership (Madden, 2006) By 2012 there were some six billion mobile subscriptions globally (mobiThinking, 2012) — nearly as many cell phones as there are people on Earth (World Bank). This dramatic increase in just a half decade is predicted to continue with the expansion of […]

Delivering Business Value Through IT

Executive Summary In a previous report, we outlined an IT toolkit for startups, and analyzed how USAA was able to leverage principles of the toolkit to develop agile capabilities to address the expanding mobile landscape. Often when we speak of IT frameworks and maturity, it is from the perspective of established firms looking to resolve […]

From Isolation to Partnership

Dimensions of Isolation In the Gartner blog post on IT strategy, Dr. Mark P. McDonald highlights 10 telltale signs that IT has become isolated in the eyes of the business, and is at risk of becoming irrelevant and commoditized: Isolation by Irrelevance / IT strategy is not aligned to the business context and what the […]

Google in China

Networking and the challenges of government censorship for Internet content access Search engine leader Google has had a tenuous relationship with the Chinese government since launching Google.cn in 2006. Google faced criticism when it initially agreed to China’s censorship demands, but in their defense, they stated that not operating in China at all would be […]