All posts of Musangi Muthui

Authors: Musangi Muthui and Patrick Ward  Experts in the past have called California ungovernable (Economist, 2009). However, the promise of Gov 2.0 seeks to provide citizens with tools that empower them to interact, influence and even change the way politics is done. Whether through video conferencing to connect city staff and residents who need help, […]

Executive Summary In a previous report, we outlined an IT toolkit for startups, and analyzed how USAA was able to leverage principles of the toolkit to develop agile capabilities to address the expanding mobile landscape. Often when we speak of IT frameworks and maturity, it is from the perspective of established firms looking to resolve […]

Dimensions of Isolation In the Gartner blog post on IT strategy, Dr. Mark P. McDonald highlights 10 telltale signs that IT has become isolated in the eyes of the business, and is at risk of becoming irrelevant and commoditized: Isolation by Irrelevance / IT strategy is not aligned to the business context and what the […]

Networking and the challenges of government censorship for Internet content access Search engine leader Google has had a tenuous relationship with the Chinese government since launching Google.cn in 2006. Google faced criticism when it initially agreed to China’s censorship demands, but in their defense, they stated that not operating in China at all would be […]

Introduction in the early 2000s, Volkswagen sought to transform their business model away from the lower priced small car segment of the automobile market, and to deliver a more robust family of models (Austin, 2007). To accomplish this, the company first realigned its brands into classic, which included Volkswagen, Bentley and Skoda, and sporty which […]

Introduction The case study by John Glaser discusses the role of new technology implementation for the Peachtree Healthcare facility in Georgia. Peachtree had a staff of nearly 4,000 that treated a million patients each year. The technology directive given to the CEO, Max Berndt, was “to ensure quality, consistency, and continuity of care across the […]

With the growth of smartphone ownership and mobile device usage, data networks must rapidly evolve to meet the growing information needs of a highly connected world. In this first installment of the series on communications and networking, five trends are discussed that will impact communications technology in 2013. This paper also examines potential for cellular […]

Introduction In January 2009, newly elected President, Barack Obama, issued a memorandum to deliver recommendations for an Open Government Directive within 120 days. In this memorandum, the President noted that openness in government “strengthen[s] our democracy and promote[s] efficiency and effectiveness in Government (Lakhani et. al., 2010, Exhibit 1). The vision was to promote public […]